Who we are

Our website address is: https://menzmade.co.uk.

What Personal Data We Collect

  • Order/account data: name, delivery address, billing address, email, phone number (if provided), order history
  • Account data (if you create an account): username, password (encrypted), account preferences
  • Payment data: handled directly by Stripe, our payment processor — we do not see or store your full card details
  • Technical data: IP address, browser type, device information, collected automatically when you visit the Site
  • Age confirmation: a record that you confirmed you are 18+ via our age gate (we do not store any further identity or age-verification documents)
  • Communications: anything you send us via our contact form or email

How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders (contract performance)
  • Communicate with you about your order (contract performance)
  • Maintain the security and functioning of the Site (legitimate interest)
  • Respond to enquiries you send us (legitimate interest / contract)
  • Send marketing communications — only if you’ve actively opted in (consent, see below)
  • Comply with legal obligations, such as tax and accounting records (legal obligation)

Marketing Emails

We will only send you marketing emails if you have explicitly opted in (for example, via a clearly marked checkbox at checkout or account signup — this is never pre-ticked). You can unsubscribe at any time using the link in any marketing email, or by contacting us directly.

Who We Share Your Data With

We share data with the following third parties, solely to the extent needed to run the Site and fulfil your order:

  • Stripe — payment processing
  • Fasthosts — website hosting
  • Delivery couriers — your name and delivery address, to deliver your order

We do not sell your personal data to third parties.

Some of these providers may process data outside the UK/EEA.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

  • Order records: retained for 6 years, in line with UK tax and accounting requirements
  • Account data: retained while your account is active; you can request deletion at any time
  • Marketing consent records: retained until you unsubscribe or withdraw consent
  • Enquiries/contact form submissions: may be retained indefinitely to resolve any ongoing matters

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Children’s Privacy

This Site is intended for adults aged 18+ only. We do not knowingly collect personal data from anyone under 18. See our separate Age Verification Notice.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.